Distance Sales Agreement

Article 1 — Parties

SELLER:

BUYER (CONSUMER): The person whose name, address and contact details are specified in the order form / at the payment stage.

Article 2 — Subject

The subject of this agreement is the determination of the parties' rights and obligations under Law No. 6502 and the Distance Contracts Regulation, regarding the sale and performance of the product/service ordered electronically by the Buyer through the Seller's website/application.

Article 3 — Product/Service

The type, quantity, sale price including taxes and payment method of the product/service are shown to the Buyer electronically during order confirmation and form an integral part of this agreement. The Seller's products are mainly digital software services and subscriptions.

Article 4 — General Provisions

• The Buyer acknowledges having read the Pre-Contract Information Form before the agreement was concluded and having provided the required electronic confirmation.
• The Seller undertakes to perform the service completely, free of defects and in compliance with regulations.
• Following payment confirmation, access to the digital service is provided within the period stated in the preliminary information.

Article 5 — Right of Withdrawal

The Buyer may withdraw from the agreement within 14 (fourteen) days from its conclusion without giving any reason. Withdrawal notice is sent to [email protected].

Article 6 — Cases Where Withdrawal Cannot Be Used

Pursuant to Article 15 of the Regulation, the right of withdrawal cannot be used for digital content/services performed instantly electronically (where performance begins with the Buyer's consent), for personalized products, and for services whose performance has begun.

Article 7 — Delivery and Performance

Digital services are performed electronically immediately after payment confirmation or within the period stated in the preliminary information. The Seller is not responsible for delays arising from the Buyer providing incorrect/incomplete information.

Article 8 — Payment

Payments are made by credit/debit card or related methods through the secure payment infrastructure offered on the site. Payment information is processed by licensed payment institutions; the Seller does not store card information.

Article 9 — Subscription, Automatic Renewal and Cancellation

• Subscription plans (monthly or yearly) renew automatically at the end of each period until the Buyer cancels, and the renewal fee is charged to the card used at purchase. The period, the price per period and the first renewal date are shown at order confirmation; the Buyer accepts automatic renewal with a separate confirmation box. One-time packages do not renew automatically.
• Renewals are charged at the period price shown at order confirmation. For plans whose first period is discounted, the discount applies to the first period only; later periods renew at the regular price of the same plan, which is also shown at order confirmation. Any price change is notified to the Buyer by e-mail before the first renewal at the new price, and the Buyer may cancel before that renewal.
• For renewal charges, card details are stored at the first payment by the licensed payment institution as a token; the Seller neither sees nor stores the card number.
• The Buyer may cancel the subscription at any time from the user menu of the product (for example, on apply.besimtech.com: user menu → Subscription) or by e-mail to [email protected]. Cancellation takes effect at the end of the current period; the Buyer keeps using the service until the period ends and no fee is charged for the next period. The fee for a period that has already started is not refunded, except where the legislation requires a refund.

Article 10 — Dispute Resolution

For disputes arising from this agreement, within the monetary limits announced by the Ministry of Trade, the Consumer Arbitration Committees and Consumer Courts at the Buyer's place of residence have jurisdiction.

Article 11 — Entry into Force

When the Buyer confirms the order and payment electronically, all terms of this agreement are deemed accepted. The agreement enters into force on the date of confirmation.